The passenger service agent plays a crucial role in our passengers’ travel experience. This friendly and efficient professional is responsible for greeting passengers at the check-in counter, assisting them with the baggage check-in process, issuing boarding passes, and ensuring a smooth experience from the beginning of their trip.
The agent must be able to handle high-pressure situations calmly, provide accurate information on baggage policies and flight schedules, and ensure that all passengers are properly checked in to board their flights safely. Courtesy, attention to detail, and the ability to communicate effectively are essential in this role, which is integral to the airline’s commitment to customer satisfaction and on-time flights.
Requirements:
- University student
- Advanced knowledge of English
- Availability of schedule
- Willing to work at La Isabela Airport.
