¿Questions about your flight?
Here you have all the general information and travel requirements as well as our recommendations for a safe and smooth trip.
Our rates include one free checked bag of 23kgs and one carry-on bag plus one personal item that you may bring on board. Additional checked bags and overweight items are subject to space availability on the aircraft and may incur additional charges.
Additional charges may apply for each change. If you wish to cancel your ticket, you must request it more than 24 hours prior to your flight departure. Your ticket will be valid for one year from the date of purchase.
We offer mobility assistance and wheelchairs at all airports where we operate. We also offer transportation service for minors between 5 and 13 years of age. To request this service, please contact us more than 48 hours prior to your flight departure.
We offer a range of payment solutions to make the purchase of tickets and services as simple and secure as possible. We remind our customers that when making a web purchase with a credit card, you must validate it at the counter before your flight for security reasons.
¿Did you know that La Isabela Airport is only 20 minutes from downtown Santo Domingo? We connect you to the Caribbean from our hub, come and check it out!
Click here to see the location of the airport and other retail stations.
Flying with Pets
The cost of pet transportation is $100 USD each way. The transportation of pets in the hold is accepted according to availability of space in the aircraft.
We offer special rates and discounts for vacation groups and corporate travelers. Contact a sales executive now by writing to email@example.com
All passengers traveling on diplomatic passports may apply for tax exemptions at the time of purchase. You can apply by writing to firstname.lastname@example.org